Order Processing

All orders are processed after payment has been successfully received and verified.

Orders are typically prepared for dispatch during our normal business days. Orders placed on weekends or public holidays will be processed on the next available business day.

Please note that order processing times may vary during busy periods, promotional events, or holidays.

Delivery Locations

We currently deliver throughout France.

If we expand our delivery network to additional countries in the future, this page will be updated with the latest information.

Estimated Delivery Times

Estimated delivery times may vary depending on your delivery location and product availability.

Typical delivery estimates are:

• Order Processing: 1–2 Business Days
• Standard Delivery: 2–5 Business Days

Please note that these are estimated delivery times and may vary due to courier services, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated during checkout based on factors such as:

• Delivery location
• Order value
• Package size and weight
• Selected shipping method

Any applicable shipping charges will be clearly displayed before you complete your purchase.

From time to time, Royal Beauty Skincare may offer free shipping promotions. These promotions will be clearly advertised on our website when available.

Order Confirmation

After placing your order, you will receive an email confirming that your purchase has been successfully received.

Once your order has been dispatched, you may also receive a shipping confirmation email containing tracking information, where available.

Order Tracking

For eligible shipments, tracking information will be provided once your order has been dispatched.

You can use the tracking details provided to monitor the progress of your delivery through the courier’s tracking system.

Delivery Delays

While we work hard to deliver every order on time, delays can occasionally occur due to circumstances beyond our control, including:

• High shipping volumes
• Severe weather conditions
• Public holidays
• Courier service disruptions
• Customs or transportation delays (where applicable)

We appreciate your patience and understanding should any unexpected delays occur.

Incorrect Shipping Information

Please ensure that all shipping information is accurate before completing your order.

Royal Beauty Skincare cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery addresses provided by the customer.

If you notice an error after placing your order, please contact our customer support team as soon as possible. We will do our best to update your information before your order is dispatched.

Undeliverable Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange redelivery where possible.

Additional shipping charges may apply for reshipment.

Damaged or Missing Items

If your package arrives damaged or if any items are missing, please contact our customer support team within 48 hours of receiving your order.

To help us resolve the issue quickly, please provide:

• Your order number
• A description of the issue
• Clear photographs of the package and damaged item(s), if applicable

We will investigate the matter and work to provide an appropriate solution.

Multiple Shipments

In some cases, your order may be shipped in multiple packages if:

• Products are stored in different locations
• Certain items become available at different times
• Package size or weight requires separate shipments

If this occurs, you will be informed whenever possible.

Delivery Responsibility

Once your order has been successfully delivered to the shipping address provided during checkout, responsibility for the package transfers to the customer.

If you believe your package has been marked as delivered but cannot be located, please contact both the courier and our customer support team for assistance.

Contact Us

If you have any questions regarding shipping, delivery times, or your order status, please visit our Contact Us page or get in touch with our customer support team.

We are always happy to assist you.

Thank You

Thank you for choosing Royal Beauty Skincare.

We appreciate your trust and are committed to delivering premium beauty and skincare products with reliable service, secure packaging, and a smooth shopping experience across France.

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